Facility Management Organization Functional Knowledge Development

This is a knowledge-based course that will provide the participants with the FM basics, tools, techniques and working knowledge of facility systems, and structure to help them enhance and fine-tune their FM skills as well as build and improve the performance of their teams

The Course Objective is to introduce participants to the field, its fundamental structure and objectives, and the integrated service mindset.

Target audience

  1. Individuals who are transitioning into the FM profession.
  2. Anyone starting to work or desires to work in the FM field
  3. Entry-level and junior FMs
  4. FM practitioners
  5. Related-industry practitioners such (architects, designers, quality officers, and safety engineers)
  6. Facility-related product and service providers

You Will Receive

Facilities Management Organization’s Main Functional Knowledge Self-Paced Learning Materials

Along with 67 Ready-to-Implement Documents as outlined below

1. Operations & Maintenance Management + 35 Ready-to-implement Documents

  • Introduction
  • MEP Systems in a Building
  • Asset Register with Codification
  • Operations Management
    • Monitor & Control Equipment – Using Logbooks (Daily Look/Listen/Touch/Inspection Forms)
    • Equipment On & Off Scheduling with Integration – Using Building Automation System
    • Measure Building’s Energy Use Index – Using System Level Metering
    • Energy Saving Management – By Using Energy Conservation Measures Checklist
    • Water Conservation Management – By Using Water Conservation Measures Checklist
  • Planned Preventive Maintenance Management
  • Developing 52 Weeks Planned Preventive Maintenance Calendar – Using PPM Checklists
  • Maintenance / Complaint Request Form
  • Work Order System

2. Housekeeping Management + 13 Ready-to-implement Documents

  • Introduction
  • Cleaning Processes & Schedule Management
  • Cleaning Chemicals Usage & Consumption Management
  • Cleaning Machines & Janitorial Items Management
  • Covid 19 Disinfection Management
  • Hand Hygiene
  • High-touch Areas Disinfection
  • Bio Chemicals to Destroy Coronavirus
  • Personal Protective types of equipment
  • Precaution Guidance to Client-Side Responsibilities
  • Groundskeeping Management
  • Pest Control Management
  • Waste Management
  • Housekeeping Management Documents
  • Cleaning Processes Guide
  • Cleaning Schedule Management
  • Cleaner’s Time Sheet
  • Daily Cleanliness Checklists
  • Groundskeeping Guide
  • Landscaping Management Plan
  • Cleaning Machinery & janitorial Items Management Plan
  • Cleaning Chemicals Consumption Management Plan
  • Waste Management Plan
  • Pest Control Management Plan

3. Security & Safety Management + 12 Ready-to-implement Documents

  • Introduction
  • Security Management Principles
  • Security Staff Training Plan
  • Safety: Risk Assessment & Mitigation Plan
  • Fire Safety Management Plan
  • Emergency Evacuation Plan
  • Liaise with Government Statutory Authorities
  • Safety Management Documents + 2 Ready-to-implement Documents
  • Training Materials
  • Security Management Documents + 10 Ready-to-implement Documents

4. Marketing / Business Development Management + 6 Ready-to-implement Documents

  • How to Develop a Company Profile? – In Brochure & PPT
  • How to Develop a Company Website?
  • Importance of Satisfied Customers Referrals
  • How to Develop a Business Development Strategy?
  • How to Generate a Marketing Leads Database?
  • How to Conduct a Mass Email Marketing Campaign?
  • How to Follow up with Potential Clients?
  • How to Prepare a Proposal / Quotation?
  • Business Development Tracker
  • New Site Transition Management

5. Customer Satisfaction Management Practices + 1 Ready-to-implement Document